Travel Tips
What to do in the first 30 minutes after a flight is cancelled
Your flight was just cancelled. Here's exactly what you need to do in the first 30 minutes to protect your travel plans.
Category: Travel Tips
Travel Tips
How flight refund eligibility actually works
Understanding the difference between refundable and non-refundable tickets, travel credits, and when you're actually entitled to money back.
Travel Tips
Name on your boarding pass doesn’t match your ID: what are your options?
TSA rules, what's fixable, and what happens if you show up with a name mismatch. Don't risk problems at the airport.
Travel Tips
Flight change fees: what airlines charge and when they can be reduced
A breakdown of change fees across major carriers, and practical ways to reduce or avoid them.
Travel Tips
What a travel assistance service actually does
Explaining the human-agent model, no IVR, and how advocacy works, plus what a service like ours can and can't do.